It is Summit Medical Group's goal
to guide our patients through today's complex world of medical billing.
Our Central Business Office, located at 1225 E. Weisgarber Road in
Knoxville, handles all questions regarding patient billing and
insurance. Our Customer Service Department can be reached at (865)
212-3618, Monday through Friday from 8 to 4 p.m.
Our office will prepare and file
your insurance claim forms for you based on the information you provide
to us. To process your claim, it is essential that you provide us with
accurate and complete insurance information. It is for this reason that
our offices will frequently request updated copies of your insurance
card(s) and ask that you complete a new patient registration form.
Medicare
We are a participating provider
with Original Medicare along with the Medicare Advantage plans listed
below. We will file your Medicare claim for you and Medicare will then
send the payment directly to Summit. At the same time, a Medicare
Explanation of Benefits (EOB) will be mailed to your home address. We
will also file supplemental policies on your behalf. Any deductible or
co-insurance amount is your responsibility at the time services are
rendered.
Click Here to learn more about accepted medicare plans.
Managed Care
Please inform us at the time your
appointment is scheduled if you are in a PPO or HMO managed care plan.
Any co-payment required by your insurance plan is due at the time
services are rendered. Summit Medical Group participates in many major
plans, but because we consider many factors before joining a plan, we do
not participate in every plan available on today's insurance market. If
we do not participate with your plan, and you choose to see our
physicians outside the plan, your insurance provider may reduce your
benefits or not cover any of the costs of your care.
Click Here to learn more about accepted commercial insurance plans.
Patient Responsibility
Although Summit gladly files your
medical insurance on your behalf, medical insurance is ultimately a
contract between the patient and his/her insurance company. It is the
patient's responsibility to monitor the processing and payment of
claims. After payment is received from the insurance carrier, any
outstanding balances after your insurance provider has paid its share
become the responsibility of the patient. If your insurance company is
not one with which our physicians participate, any balance remaining on
the account for sixty days from the date the insurance is filed becomes
the patient's responsibility.
Payment Policy
Payment for all rendered services
is requested when you receive a statement indicating a balance due.
Insurance payments sent directly to your home address should be
forwarded to our Central Business Office as payment for services
rendered. We accept cash, check, American Express, Master Card, Visa, or
Discover as payment for services rendered.